From 1d38cf7f0dfceb4e11b531c25097c42275592f4c Mon Sep 17 00:00:00 2001
From: Lauren <61048546+laurenashleigh@users.noreply.github.com>
Date: Wed, 5 Nov 2025 08:46:41 +0000
Subject: [PATCH] Alerting: Add empty state to triage page WIP (#113390)

* add empty state to triage page WIP

* tidy up and refactor

* generate translations

* resolve PR comments

* generate translations

* resolve PR comment part 2
---
 .../alerting/unified/triage/Workbench.tsx     | 86 ++++++++++++-------
 .../unified/triage/scene/Workbench.tsx        | 12 ++-
 public/locales/en-US/grafana.json             |  2 +
 3 files changed, 69 insertions(+), 31 deletions(-)

diff --git a/public/app/features/alerting/unified/triage/Workbench.tsx b/public/app/features/alerting/unified/triage/Workbench.tsx
index 64e39d64775..1d28aa3e285 100644
--- a/public/app/features/alerting/unified/triage/Workbench.tsx
+++ b/public/app/features/alerting/unified/triage/Workbench.tsx
@@ -4,8 +4,9 @@ import { useState } from 'react';
 import { useMeasure } from 'react-use';
 
 import { GrafanaTheme2 } from '@grafana/data';
+import { Trans } from '@grafana/i18n';
 import { SceneQueryRunner } from '@grafana/scenes';
-import { ScrollContainer, useSplitter, useStyles2 } from '@grafana/ui';
+import { Box, EmptyState, ScrollContainer, useSplitter, useStyles2 } from '@grafana/ui';
 import { DEFAULT_PER_PAGE_PAGINATION } from 'app/core/constants';
 
 import LoadMoreHelper from '../rule-list/LoadMoreHelper';
@@ -26,6 +27,7 @@ type WorkbenchProps = {
   groupBy?: string[];
   filterBy?: Filter[];
   queryRunner: SceneQueryRunner;
+  hasActiveFilters?: boolean;
 };
 
 const initialSize = 1 / 3;
@@ -116,7 +118,7 @@ function renderWorkbenchRow(
  │                         │ │                                   │
  └─────────────────────────┘ └───────────────────────────────────┘
  */
-export function Workbench({ domain, data, queryRunner, groupBy }: WorkbenchProps) {
+export function Workbench({ domain, data, queryRunner, groupBy, hasActiveFilters = false }: WorkbenchProps) {
   const styles = useStyles2(getStyles);
 
   const isLoading = !queryRunner.isDataReadyToDisplay();
@@ -124,6 +126,10 @@ export function Workbench({ domain, data, queryRunner, groupBy }: WorkbenchProps
 
   // Calculate once: show folder metadata only if not grouping by grafana_folder
   const enableFolderMeta = !groupBy?.includes('grafana_folder');
+
+  // Determine UI state
+  const showEmptyState = !isLoading && data.length === 0;
+  const showData = !isLoading && data.length > 0;
   // splitter for template and payload editor
   const splitter = useSplitter({
     direction: 'row',
@@ -149,42 +155,62 @@ export function Workbench({ domain, data, queryRunner, groupBy }: WorkbenchProps
         <div {...splitter.primaryProps}>
           <div ref={leftColumnRef} className={cx(styles.flexFull, styles.minColumnWidth)} />
         </div>
-        <div {...splitter.splitterProps} />
+        {!showEmptyState && <div {...splitter.splitterProps} />}
         <div {...splitter.secondaryProps}>
           <div ref={rightColumnRef} className={cx(styles.flexFull, styles.minColumnWidth)} />
         </div>
       </div>
       {/* content goes here */}
       <div data-testid="groups-container" className={cx(splitter.containerProps.className, styles.groupsContainer)}>
-        <div className={cx(styles.groupItemWrapper(leftColumnWidth), styles.summaryContainer)}>
-          <SummaryStatsReact />
-          <SummaryChartReact />
-        </div>
-        {/* Render actual data */}
-        <div className={styles.virtualizedContainer}>
-          <WorkbenchProvider
-            leftColumnWidth={leftColumnWidth}
-            rightColumnWidth={rightColumnWidth}
-            domain={domain}
-            queryRunner={queryRunner}
-          >
-            <ScrollContainer height="100%" width="100%" scrollbarWidth="none" showScrollIndicators>
-              {isLoading ? (
-                <>
-                  <GenericRowSkeleton key="skeleton-1" width={leftColumnWidth} depth={0} />
-                  <GenericRowSkeleton key="skeleton-2" width={leftColumnWidth} depth={0} />
-                  <GenericRowSkeleton key="skeleton-3" width={leftColumnWidth} depth={0} />
-                </>
+        {showEmptyState ? (
+          <Box display="flex" alignItems="center" justifyContent="center" width="100%" height="100%" minHeight="400px">
+            <EmptyState
+              variant="not-found"
+              message={hasActiveFilters ? 'No matching instances found' : 'No firing or pending instances'}
+            >
+              {hasActiveFilters ? (
+                <Trans i18nKey="alerting.triage.no-matching-instances-with-filters">
+                  No alert instances match your current set of filters for the selected time range.
+                </Trans>
               ) : (
-                dataSlice.map((row, index) => {
-                  const rowKey = generateRowKey(row, index);
-                  return renderWorkbenchRow(row, leftColumnWidth, domain, rowKey, enableFolderMeta);
-                })
+                <Trans i18nKey="alerting.triage.no-firing-or-pending-instances">
+                  You have no alert instances in a firing or pending state for the selected time range.
+                </Trans>
               )}
-              {hasMore && <LoadMoreHelper handleLoad={() => setPageIndex((prevIndex) => prevIndex + 1)} />}
-            </ScrollContainer>
-          </WorkbenchProvider>
-        </div>
+            </EmptyState>
+          </Box>
+        ) : (
+          <>
+            <div className={cx(styles.groupItemWrapper(leftColumnWidth), styles.summaryContainer)}>
+              <SummaryStatsReact />
+              <SummaryChartReact />
+            </div>
+            <div className={styles.virtualizedContainer}>
+              <WorkbenchProvider
+                leftColumnWidth={leftColumnWidth}
+                rightColumnWidth={rightColumnWidth}
+                domain={domain}
+                queryRunner={queryRunner}
+              >
+                <ScrollContainer height="100%" width="100%" scrollbarWidth="none" showScrollIndicators={showData}>
+                  {isLoading && (
+                    <>
+                      <GenericRowSkeleton key="skeleton-1" width={leftColumnWidth} depth={0} />
+                      <GenericRowSkeleton key="skeleton-2" width={leftColumnWidth} depth={0} />
+                      <GenericRowSkeleton key="skeleton-3" width={leftColumnWidth} depth={0} />
+                    </>
+                  )}
+                  {showData &&
+                    dataSlice.map((row, index) => {
+                      const rowKey = generateRowKey(row, index);
+                      return renderWorkbenchRow(row, leftColumnWidth, domain, rowKey, enableFolderMeta);
+                    })}
+                  {hasMore && <LoadMoreHelper handleLoad={() => setPageIndex((prevIndex) => prevIndex + 1)} />}
+                </ScrollContainer>
+              </WorkbenchProvider>
+            </div>
+          </>
+        )}
       </div>
     </div>
   );
diff --git a/public/app/features/alerting/unified/triage/scene/Workbench.tsx b/public/app/features/alerting/unified/triage/scene/Workbench.tsx
index d83908c2e91..7df0b354c13 100644
--- a/public/app/features/alerting/unified/triage/scene/Workbench.tsx
+++ b/public/app/features/alerting/unified/triage/scene/Workbench.tsx
@@ -34,7 +34,17 @@ export function WorkbenchRenderer() {
   const { data } = runner.useState();
   const rows = data ? convertToWorkbenchRows(data, groupByKeys) : [];
 
-  return <Workbench data={rows} domain={domain} queryRunner={runner} groupBy={groupByKeys} />;
+  const hasFiltersApplied = queryFilter.length > 0;
+
+  return (
+    <Workbench
+      data={rows}
+      domain={domain}
+      queryRunner={runner}
+      groupBy={groupByKeys}
+      hasActiveFilters={hasFiltersApplied}
+    />
+  );
 }
 
 type DataPoint = Record<ArrayValues<typeof DEFAULT_FIELDS>, string> & Record<string, string | undefined>;
diff --git a/public/locales/en-US/grafana.json b/public/locales/en-US/grafana.json
index d95bf14de31..d185a8ca321 100644
--- a/public/locales/en-US/grafana.json
+++ b/public/locales/en-US/grafana.json
@@ -2948,8 +2948,10 @@
       "instance-details-drawer": {
         "instance-details": "Instance details"
       },
+      "no-firing-or-pending-instances": "You have no alert instances in a firing or pending state for the selected time range.",
       "no-instances-found": "No alert instances found for rule: {{ruleUID}}",
       "no-labels": "No labels",
+      "no-matching-instances-with-filters": "No alert instances match your current set of filters for the selected time range.",
       "open-in-sidebar": "Open in sidebar",
       "open-rule-details": "Open rule details",
       "rule-details": {