From 54405e4f74c106e969903b580072ff38eb6dbda1 Mon Sep 17 00:00:00 2001
From: "grafana-delivery-bot[bot]"
 <132647405+grafana-delivery-bot[bot]@users.noreply.github.com>
Date: Mon, 12 Jan 2026 16:44:44 +0000
Subject: [PATCH] [release-12.3.2] alerts docs: triage page (#116143)

alerts docs: triage page (#113869)

* alerts docs: triage page

documentation for the alert triage page

* public preview note added

* Update alert-triage.md

* prettier

* removed alerts triage references

* rename

* image

* prettier

(cherry picked from commit 441556d1a357acc828dbd4fe7e3f35011a6f0166)

Co-authored-by: Johnny Kartheiser <140559259+JohnnyK-Grafana@users.noreply.github.com>
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+---
+canonical: https://grafana.com/docs/grafana/latest/alerting/monitor-status/alerts-page/
+title: Alerts overview page
+description: Use the Alert page to assess, prioritize, and take action on alerts quickly in Grafana Cloud.
+weight: 405
+keywords:
+  - Grafana Cloud
+  - alerting
+  - triage
+  - incidents
+  - monitoring
+  - Grafana-managed alerts
+labels:
+  products:
+    - cloud
+    - enterprise
+    - oss
+---
+
+{{< docs/public-preview product="Alerts page" >}}
+
+# Alert view
+
+Grafana Alerting provides a consolidated snapshot of your firing and pending Grafana-managed alerts in a simplified view. For users with complex deployments, it can be difficult to monitor and prioritize critical incidents among a large volume of firing or pending alerts. With the Alert page, you have a view where you can quickly explore and sort your recent alert history and see what alerts require review or action.
+
+To see your firing and pending alerts in the alert page, go to **Alerts & IRM > Alerting > Alerts**.
+
+{{< figure src="/media/docs/alerting/alerts-page.png" max-width="750px" alt="Filter your firing and pending alerts in the Alert view." >}}
+
+## How it works
+
+The Alerts page only shows alerts from Grafana-managed alert rules. Grafana uses a metric called `GRAFANA_ALERTS`, which is recorded in the default Mimir data source that is provisioned for cloud users.
+
+{{< admonition type="note" >}}
+OSS users need to manually configure this. To configure alert state history for OSS, refer to the <a href="https://grafana.com/docs/grafana/latest/alerting/set-up/configure-alert-state-history/#configure-loki-and-prometheus-for-alert-state">configure Loki and Prometheus for alert state</a> documentation.
+{{< /admonition >}}
+
+## Filter alerts in the Alerts page
+
+The page displays the count of alert rules and instances that are both firing and pending. Use the filters to group your alerts and find specific alerts by label.
+
+To group alerts by label, click the **Group by** field and select the labels from the dropdown menu. You can select multiple labels for alert grouping.
+
+To filter by specific label values, click the **Filters** field and select a label to filter by, followed by an expression of what label value you want to use. You can enter multiple label values in your search.
+
+You can also select a time range from the time picker to further adjust your results. Click the **time range** field and enter an absolute time range or select a period from the quick ranges list to apply a new time window to the display results.