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Alerting docs: note on images in notifications for cloud (#85529)

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brendamuir
2024-04-03 14:32:56 +02:00
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docs/sources/alerting/configure-notifications/template-notifications/images-in-notifications.md
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@@ -19,10 +19,14 @@ weight: 500
# Use images in notifications
{{% admonition type="note" %}}
Grafana Cloud users can request this feature by [opening a support ticket in the Cloud Portal](/profile/org#support).
{{% /admonition %}}
Images in notifications helps recipients of alert notifications better understand why an alert has fired or resolved by including a screenshot of the panel associated with the alert.
{{% admonition type="note" %}}
This feature is not supported in Mimir or Loki, or when Grafana is configured to send alerts to other Alertmanagers such as the Prometheus Alertmanager
This feature is not supported in Mimir or Loki, or when Grafana is configured to send alerts to other Alertmanagers such as the Prometheus Alertmanager.
{{% /admonition %}}
When an alert is fired or resolved Grafana takes a screenshot of the panel associated with the alert. This is determined via the Dashboard UID and Panel ID annotations of the rule. Grafana cannot take a screenshot for alerts that are not associated with a panel.