diff --git a/content/rancher/v2.x/en/installation/options/troubleshooting/_index.md b/content/rancher/v2.x/en/installation/options/troubleshooting/_index.md index 556800e0432..001b49dc0f0 100644 --- a/content/rancher/v2.x/en/installation/options/troubleshooting/_index.md +++ b/content/rancher/v2.x/en/installation/options/troubleshooting/_index.md @@ -174,6 +174,7 @@ SSH-2.0-OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.10 ### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: Error configuring SSH: ssh: no key found +<<<<<<< HEAD The key file specified as `ssh_key_path` cannot be accessed. Make sure that you specified the private key file (not the public key, `.pub`), and that the user that is running the `rke` command can access the private key file. ### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain @@ -186,4 +187,19 @@ If you want to use encrypted private keys, you should use `ssh-agent` to load yo ### Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running? -The node is not reachable on the configured `address` and `port`. \ No newline at end of file +The node is not reachable on the configured `address` and `port`. +======= +* The key file specified as `ssh_key_path` cannot be accessed. Make sure that you specified the private key file (not the public key, `.pub`), and that the user that is running the `rke` command can access the private key file. + +### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain + +* The key file specified as `ssh_key_path` is not correct for accessing the node. Double-check if you specified the correct `ssh_key_path` for the node and if you specified the correct user to connect with. + +### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: Error configuring SSH: ssh: cannot decode encrypted private keys + +* If you want to use encrypted private keys, you should use `ssh-agent` to load your keys with your passphrase. If the `SSH_AUTH_SOCK` environment variable is found in the environment where the `rke` command is run, it will be used automatically to connect to the node. + +### Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running? + +* The node is not reachable on the configured `address` and `port`. +>>>>>>> Make RKE cluster troubleshooting page available for air gap install diff --git a/content/rancher/v2.x/en/installation/other-installation-methods/air-gap/launch-kubernetes/_index.md b/content/rancher/v2.x/en/installation/other-installation-methods/air-gap/launch-kubernetes/_index.md index cdfe47dee61..36aa73e5fc8 100644 --- a/content/rancher/v2.x/en/installation/other-installation-methods/air-gap/launch-kubernetes/_index.md +++ b/content/rancher/v2.x/en/installation/other-installation-methods/air-gap/launch-kubernetes/_index.md @@ -83,4 +83,8 @@ Save a copy of the following files in a secure location: See the [Troubleshooting]({{}}/rancher/v2.x/en/installation/options/troubleshooting/) page. +### Issues or errors? + +See the [Troubleshooting]({{}}/rancher/v2.x/en/installation/options/troubleshooting/) page. + ### [Next: Install Rancher]({{}}/rancher/v2.x/en/installation/other-installation-methods/air-gap/install-rancher)