alerting docs: activate active timing time (#107928)

* alerting docs: activate active timing time

rough draft: documentation for active timing feature.

* purdier

* more tweaks

* edits via yuri advice

* prettier
This commit is contained in:
Johnny Kartheiser
2025-07-17 10:56:25 -05:00
committed by GitHub
parent f6ed9e6ff0
commit 08e8a71ad6
3 changed files with 24 additions and 18 deletions
@@ -302,7 +302,7 @@ Complete the following steps to set up notifications.
All notifications for this alert rule are sent to this contact point automatically and notification policies aren't used.
1. You can also optionally select a mute timing as well as groupings and timings to define when not to send notifications.
1. You can also optionally select a mute or active timing as well as groupings and timings to define when not to send notifications.
**Use notification policy**
@@ -14,6 +14,7 @@ keywords:
- alerting
- silence
- mute
- active
labels:
products:
- cloud
@@ -67,9 +68,9 @@ Silences stop notifications from being created for a specified time window but d
Silences are assigned to a [specific Alertmanager](ref:alertmanager-architecture) and only suppress notifications for alerts managed by that Alertmanager.
{{< /admonition >}}
## Mute timings vs silences
## Mute and active timings vs silences
[Mute timings](ref:shared-mute-timings) and [silences](ref:shared-silences) are distinct methods to suppress notifications. They do not prevent alert rules from being evaluated or stop alert instances from appearing in the user interface; they only prevent notifications from being created.
[Mute and active timings](ref:shared-mute-timings) and [silences](ref:shared-silences) are distinct methods to suppress notifications. They do not prevent alert rules from being evaluated or stop alert instances from appearing in the user interface; they only prevent notifications from being created.
The following table highlights the key differences between mute timings and silences.
@@ -4,7 +4,7 @@ aliases:
- ../unified-alerting/notifications/mute-timings/ # /docs/grafana/<GRAFANA_VERSION>/alerting/unified-alerting/notifications/mute-timings/
- ../manage-notifications/mute-timings/ # /docs/grafana/<GRAFANA_VERSION>/alerting/manage-notifications/mute-timings/
canonical: /docs/grafana/latest/alerting/configure-notifications/mute-timings/
description: Create mute timings to prevent alerts from firing during a specific and reoccurring period of time
description: Use mute timings and active intervals to manage notification handling during a specific and reoccurring period of time
keywords:
- grafana
- alerting
@@ -12,12 +12,13 @@ keywords:
- mute
- mute timings
- mute time interval
- active intervals
labels:
products:
- cloud
- enterprise
- oss
title: Configure mute timings
title: Configure mute timings and active time intervals
weight: 430
refs:
alertmanager-architecture:
@@ -37,19 +38,23 @@ refs:
destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/mute-timings/
---
# Configure mute timings
# Configure mute timings and active intervals
Mute timing and active time intervals let you determine how your alert notifications are handled during designated periods of time. After you create a time interval, you can apply it as either a mute or active time interval for your notifications policies.
A mute timing is a recurring interval that stops notifications for one or multiple notification policies during a specified period. It suppresses notifications but does not interrupt alert evaluation.
Use mute timings to temporarily pause notifications for a specific recurring period, such as a regular maintenance window or weekends.
The active time interval provide the opposite functionality, where alerts handled by a notification policy are suppressed unless the notification happens at a time that matches the time interval. Use active time intervals for periods where you want to reduce alert noise.
{{< admonition type="note" >}}
Mute timings are assigned to a [specific Alertmanager](ref:alertmanager-architecture) and only suppress notifications for alerts managed by that Alertmanager.
Mute timings and active time intervals are assigned to a [specific Alertmanager](ref:alertmanager-architecture) and only suppress notifications for alerts managed by that Alertmanager.
{{< /admonition >}}
## Mute timings vs silences
## Mute and active timings vs silences
[Mute timings](ref:shared-mute-timings) and [silences](ref:shared-silences) are distinct methods to suppress notifications. They do not prevent alert rules from being evaluated or stop alert instances from appearing in the user interface; they only prevent notifications from being created.
[Mute and active timings](ref:shared-mute-timings) and [silences](ref:shared-silences) are distinct methods to suppress notifications. They do not prevent alert rules from being evaluated or stop alert instances from appearing in the user interface; they only prevent notifications from being created.
The following table highlights the key differences between mute timings and silences.
@@ -60,28 +65,28 @@ The following table highlights the key differences between mute timings and sile
[//]: <> ({{< docs/shared lookup="alerts/mute-timings-vs-silences.md" source="grafana" version="<GRAFANA_VERSION>" >}})
## Add mute timings
## Add time intervals
1. In the left-side menu, click **Alerts & IRM**, and then **Alerting**.
1. Click **Notification policies** and then the **Mute Timings** tab.
1. Click **Notification policies** and then the **Time intervals** tab.
1. From the **Alertmanager** dropdown, select an external Alertmanager. By default, the **Grafana Alertmanager** is selected.
1. Click **+ Add mute timing**.
1. Fill out the form to create a [time interval](#time-intervals) to match against for your mute timing.
1. Save your mute timing.
1. Click **+ Add time interval**.
1. Fill out the form to create a [time interval](#time-intervals) to match against for your mute or active timing.
1. Save your changes.
## Add mute timing to a notification policy
## Assign a time interval to a notification policy
1. In the left-side menu, click **Alerts & IRM**, and then **Alerting**.
1. Click **Notification policies** and make sure you are on the **Notification Policies** tab.
1. Find the notification policy you would like to add the mute timing to and click **...** -> **Edit**.
1. From the **Mute timings** dropdown, choose the mute timings you would like to add to the policy.
1. Find the notification policy you would like to add the time intervals to and click **...** -> **Edit**.
1. From either the **Mute timings** or **Active timings** dropdowns, choose the notification timings you would like to add to the policy.
1. Save your changes.
## Time intervals
A time interval is a specific duration during which alerts are suppressed. The duration typically consists of a specific time range and the days of the week, month, or year.
A mute timing can contain multiple time intervals.
A mute or active timing can contain multiple time intervals.
Supported time interval options are: