[v9.4.x] Alerting docs: adds declare incident (#62710)

Alerting docs: adds declare incident (#62681)

* Alerting docs: adds declare incident

* adds alert detail view option

(cherry picked from commit 9d07b77532)

Co-authored-by: brendamuir <100768211+brendamuir@users.noreply.github.com>
This commit is contained in:
Grot (@grafanabot)
2023-02-01 16:59:26 +00:00
committed by GitHub
co-authored by brendamuir
parent 42b9c898bf
commit 5bb58c5172
@@ -0,0 +1,49 @@
---
aliases:
description: Declare an incident from a firing alert
keywords:
- grafana
- alert rules
- incident
title: Declare an incident from a firing alert
weight: 430
---
# Declare an incident from a firing alert
Declare an incident from a firing alert to streamline your alert to incident workflow.
## Before you begin
- Ensure you have Grafana Incident installed
- You must have a firing alert
## Procedure
To declare an incident from a firing alert, complete the following steps.
1. Navigate to Alerts & Incidents -> Alerting -> Alert rules.
2. From the Alert rules list view, click the firing alert that you want to declare an incident for.
**Note:**
You can also access **Declare Incident** from the alert details page.
3. Click **Declare Incident**.
The **Declare Incident** pop-up opens in the Grafana Incident application.
4. In the **Declare Incident** pop-up, enter what's going on.
**Note**: This field is pre-filled with the name of the alert rule, but you can edit it as required.
The alert rule is also linked to the incident.
5. Select a severity.
6. Add labels, as required.
7. Click **More options** to include a channel prefix and status.
8. Click **Declare Incident**.
## Next steps
View and track the incident in the Grafana Incident application.
For more information, refer to [Grafana Incident documentation.](https://grafana.com/docs/grafana-cloud/incident/configure-settings/)