d19803a0f0
* Alerting docs: updates to alert rules docs for 9.4 * Adds updates to oncall contact point and pause alerts * Adds view read-only query update 9.4
50 lines
1.4 KiB
Markdown
50 lines
1.4 KiB
Markdown
---
|
|
aliases:
|
|
description: Declare an incident from a firing alert
|
|
keywords:
|
|
- grafana
|
|
- alert rules
|
|
- incident
|
|
title: Declare an incident from a firing alert
|
|
weight: 430
|
|
---
|
|
|
|
# Declare incidents from firing alerts
|
|
|
|
Declare an incident from a firing alert to streamline your alert to incident workflow.
|
|
|
|
## Before you begin
|
|
|
|
- Ensure you have Grafana Incident installed
|
|
- You must have a firing alert
|
|
|
|
## Procedure
|
|
|
|
To declare an incident from a firing alert, complete the following steps.
|
|
|
|
1. Navigate to Alerts & Incidents -> Alerting -> Alert rules.
|
|
2. From the Alert rules list view, click the firing alert that you want to declare an incident for.
|
|
|
|
**Note:**
|
|
|
|
You can also access **Declare Incident** from the alert details page.
|
|
|
|
3. Click **Declare Incident**.
|
|
The **Declare Incident** pop-up opens in the Grafana Incident application.
|
|
4. In the **Declare Incident** pop-up, enter what's going on.
|
|
|
|
**Note**: This field is pre-filled with the name of the alert rule, but you can edit it as required.
|
|
|
|
The alert rule is also linked to the incident.
|
|
|
|
5. Select a severity.
|
|
6. Add labels, as required.
|
|
7. Click **More options** to include a channel prefix and status.
|
|
8. Click **Declare Incident**.
|
|
|
|
## Next steps
|
|
|
|
View and track the incident in the Grafana Incident application.
|
|
|
|
For more information, refer to [Grafana Incident documentation.](https://grafana.com/docs/grafana-cloud/incident/configure-settings/)
|