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Make RKE cluster troubleshooting page available for air gap install

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This commit is contained in:
Catherine Luse
2020-03-30 13:30:15 -07:00
committed by Catherine Luse
parent 9967c9b1c2
commit f8f8563842
2 changed files with 21 additions and 1 deletions
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content/rancher/v2.x/en/installation/options/troubleshooting/_index.md
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@@ -174,6 +174,7 @@ SSH-2.0-OpenSSH_6.6.1p1 Ubuntu-2ubuntu2.10
### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: Error configuring SSH: ssh: no key found ### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: Error configuring SSH: ssh: no key found
<<<<<<< HEAD
The key file specified as `ssh_key_path` cannot be accessed. Make sure that you specified the private key file (not the public key, `.pub`), and that the user that is running the `rke` command can access the private key file. The key file specified as `ssh_key_path` cannot be accessed. Make sure that you specified the private key file (not the public key, `.pub`), and that the user that is running the `rke` command can access the private key file.
### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain ### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain
@@ -186,4 +187,19 @@ If you want to use encrypted private keys, you should use `ssh-agent` to load yo
### Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running? ### Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?
The node is not reachable on the configured `address` and `port`. The node is not reachable on the configured `address` and `port`.
=======
* The key file specified as `ssh_key_path` cannot be accessed. Make sure that you specified the private key file (not the public key, `.pub`), and that the user that is running the `rke` command can access the private key file.
### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: ssh: handshake failed: ssh: unable to authenticate, attempted methods [none publickey], no supported methods remain
* The key file specified as `ssh_key_path` is not correct for accessing the node. Double-check if you specified the correct `ssh_key_path` for the node and if you specified the correct user to connect with.
### Failed to dial ssh using address [xxx.xxx.xxx.xxx:xx]: Error configuring SSH: ssh: cannot decode encrypted private keys
* If you want to use encrypted private keys, you should use `ssh-agent` to load your keys with your passphrase. If the `SSH_AUTH_SOCK` environment variable is found in the environment where the `rke` command is run, it will be used automatically to connect to the node.
### Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?
* The node is not reachable on the configured `address` and `port`.
>>>>>>> Make RKE cluster troubleshooting page available for air gap install
content/rancher/v2.x/en/installation/other-installation-methods/air-gap/launch-kubernetes/_index.md
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@@ -83,4 +83,8 @@ Save a copy of the following files in a secure location:
See the [Troubleshooting]({{<baseurl>}}/rancher/v2.x/en/installation/options/troubleshooting/) page. See the [Troubleshooting]({{<baseurl>}}/rancher/v2.x/en/installation/options/troubleshooting/) page.
### Issues or errors?
See the [Troubleshooting]({{<baseurl>}}/rancher/v2.x/en/installation/options/troubleshooting/) page.
### [Next: Install Rancher]({{<baseurl>}}/rancher/v2.x/en/installation/other-installation-methods/air-gap/install-rancher) ### [Next: Install Rancher]({{<baseurl>}}/rancher/v2.x/en/installation/other-installation-methods/air-gap/install-rancher)