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Update roles and permissions doc to include support note (#102327)

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add content from support request
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Beverly Buchanan
2025-03-18 08:30:24 -04:00
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docs/sources/administration/roles-and-permissions/_index.md
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@@ -29,6 +29,10 @@ You can assign a user one of three types of permissions:
If you are running Grafana Enterprise, you can also control access to data sources and use role-based access control to grant user access to read and write permissions to specific Grafana resources. For more information about access control options available with Grafana Enterprise, refer to [Grafana Enterprise user permissions features](#grafana-enterprise-user-permissions-features).
{{% /admonition %}}
{{< admonition type="note" >}}
For Grafana Cloud users, Grafana Support is not authorised to make org role changes. Instead, contact your org administrator.
{{< /admonition >}}
## Grafana server administrators
A Grafana server administrator manages server-wide settings and access to resources such as organizations, users, and licenses. Grafana includes a default server administrator that you can use to manage all of Grafana, or you can divide that responsibility among other server administrators that you create.